Terms of Service

Welcome to Lumamode! By accessing or using our website (https://lumamode.com), you agree to be bound by these Terms of Service and all applicable laws and regulations. Please read them carefully before making a purchase or using our services.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service without express written permission from us.

Products and Orders

All product descriptions and prices are subject to change at any time without notice. We reserve the right to discontinue any product at any time. While we make every effort to display accurate information, we do not warrant that product descriptions or other content are complete, current, or error-free.

We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order. In case of changes or cancellations, we will attempt to notify you using the contact information provided at the time of the order.

Pricing and Payment

All prices are listed in AUD and include applicable taxes unless stated otherwise. By placing an order, you agree to pay the stated price and any applicable shipping fees (though we currently offer free shipping within Australia).

For more information on accepted payment methods, please visit our Payment Policy.

Shipping and Delivery

Orders are processed within 1–2 business days. After dispatch, deliveries generally take 7–12 business days. The total estimated time from order to delivery is 8–14 business days. For full details, please review our Shipping & Delivery policy.

Returns and Refunds

You may return eligible items within 30 days of delivery. Items must be unused and in original condition. Refunds are processed within 7 business days after receiving your return. Please see our Return Policy for full details.

Intellectual Property

All content on this site, including images, graphics, text, logos, and software, is the property of Lumamode and is protected by applicable copyright and trademark laws. You may not use any of our content without our express written permission.

Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. In no case shall Lumamode, our directors, employees, affiliates, agents, or suppliers be liable for any injury, loss, claim, or any direct or indirect damages arising from your use of the service or products purchased through the service.

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy and Cookie Policy.

Indemnification

You agree to indemnify and hold harmless Lumamode and our affiliates, partners, and employees from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms of Service or your violation of any law or rights of a third party.

Severability

If any provision of these Terms of Service is determined to be unlawful or unenforceable, the remainder of these terms shall remain valid and enforceable.

Termination

These terms are effective unless and until terminated by either you or Lumamode. You may terminate these terms at any time by notifying us that you no longer wish to use our services.

Governing Law

These Terms of Service and any agreements related to our services shall be governed by and construed in accordance with the laws of New South Wales, Australia.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Lumamode
406 Parramatta Rd, Burwood, NSW 2134, Australia
Email: info@lumamode.com
Phone: +61 2 8105 5271

For general inquiries, you can also visit our Contact page.